Privacy Policy

At JAI99.com, we respect your privacy and are committed to protecting the information of our students, visitors, and users.

This Privacy Policy explains what information we may collect when you use our website, register for an account, purchase or access our NEET courses, and interact with our services.

1. Information We Collect

Depending on how you use JAI99.com, we may collect information necessary to provide our educational services and manage your account.

• Name and contact information
• Mobile number or email address
• Account login information
• Course enrollment and purchase information
• Payment and transaction-related information
• Course access and usage information
• IP address
• Browser, device, and operating system information
• Pages visited and general website usage information
• Date and time of website or course access

2. Student Account Information

If you create an account on JAI99.com, we may use the information associated with your account to provide course access, maintain your account, communicate with you regarding your purchases, and provide customer support.

3. Paid NEET Courses

When you purchase or enroll in a paid NEET course, we may collect and store information related to your enrollment, payment status, course access, and learning activity. This information may be used to provide and manage access to recorded Physics, Chemistry, and Biology classes.

4. Payments and Transactions

Payments may be processed through third-party payment service providers. JAI99.com may receive transaction details such as payment status, transaction reference, amount, and related information required to confirm your purchase. Payment card, banking, or other sensitive payment information may be handled directly by the applicable payment provider according to its own privacy policy and security practices.

5. Cookies and Similar Technologies

JAI99.com may use cookies and similar technologies to maintain login sessions, remember preferences, improve website functionality, understand how visitors use the website, and provide a better user experience. You can control or disable cookies through your browser settings, although some website features may not work properly without them.

6. Third-Party Services

We may use trusted third-party services for functions such as payment processing, video hosting or delivery, analytics, website hosting, security, email or messaging, and other technical services. These providers may process information as necessary to provide their services and according to their own privacy policies.

7. Advertising

If advertisements are displayed on JAI99.com, advertising partners may use cookies or similar technologies to display advertisements, measure advertising performance, and understand general advertising interactions.

8. How We Use Information

Information collected may be used to:

• Create and manage student accounts
• Process and confirm course purchases
• Provide access to paid recorded classes
• Maintain course enrollment records
• Provide customer support
• Send important account or transaction-related communications
• Improve our courses, website, and services
• Understand website and course usage
• Detect fraud, misuse, or security issues
• Protect the security and integrity of our platform

9. Sharing of Information

We do not sell personal information simply for the purpose of selling user data. Information may be shared with service providers when necessary to operate the website, process payments, deliver video content, provide technical services, maintain security, or comply with applicable legal requirements.

10. Data Protection

We take reasonable technical and organizational measures to protect information from unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

11. Children's Privacy

JAI99.com provides educational content that may be used by students of different age groups. We do not knowingly collect more personal information from children than is reasonably necessary to provide our services. Where applicable, parents or guardians should supervise the use of online educational services by minors.

12. External Links

Our website may contain links to external websites or services. JAI99.com is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of external services before providing personal information.

13. Data Retention

We may retain account, transaction, and course-related information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our terms and policies.

14. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion of certain information. You may also contact us regarding questions about how your information is used.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updated version will be posted on this page. We recommend checking this page periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on JAI99.com.